Privacy Policy
Last Updated: May 25, 2026
Effective Date: May 25, 2026
JSD Online, operated by Diltex Corporation (Diltex Mart, Diltex) ("we," "us," or "our"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website https://www.jsdonline.ph (the "Website"), message us on Facebook, or transact with us.
We process personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
By using our Website or providing your personal information, you consent to the practices described in this Privacy Policy.
1. Who We Are
SD Online is the online retail brand of Diltex Corporation (Diltex Mart/Diltex), a Philippine-registered business specializing in auto parts, car accessories, and EV charging solutions.
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Registered Business Name: Diltex Corporation
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Trade Name: JSD Online
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Main Store (Baguio City): 2nd Floor JSD Autosport Building, 341 Magsaysay Avenue, Baguio City
-
Contact Office (Quezon City): 447 Del Monte Avenue, Quezon City
-
Email: jsdonline2022@gmail.com
-
Phone: 0917-519-1880
For any privacy-related concerns, you may contact us using the details in Section 11.
2. Information We Collect
We collect the following types of personal data, depending on how you interact with us:
Information you provide directly:
-
Contact details — name, email address, mobile number
-
Delivery information — shipping address, city, postal code
-
Order details — products ordered, order history, preferences
-
Payment-related information — proof of payment (screenshots, deposit slips, confirmation emails). Note: we do not store full card numbers or bank credentials; these are handled by third-party payment processors
-
Communication content — messages you send us via Facebook Messenger, email, or phone, including inquiries about products, compatibility, and vehicle details
Information collected automatically:
When you visit our Website, we may automatically collect:
-
Device and browser information — IP address, browser type, device type, operating system
-
Usage data — pages visited, time spent, links clicked, referring website
-
Cookies and similar technologies — small data files stored on your device (see Section 8)
Information from third parties:
-
Facebook / Meta — when you message us through our Facebook Page, we receive your public profile name and the content of your messages
-
Payment processors — confirmation of payment status from PayPal, GCash, PayMaya, or your bank
3. How We Use Your Information
We use your personal data for the following legitimate purposes:
-
To process, confirm, and fulfill your orders
-
To arrange delivery or pickup of products
-
To verify payments and prevent fraudulent transactions
-
To respond to your inquiries, messages, and customer service requests
-
To provide warranty support and process returns or refunds
-
To send order updates, shipping notifications, and transaction confirmations
-
To improve our Website, products, and customer experience
-
To send promotional offers and updates (only with your consent — see Section 7)
-
To comply with legal, regulatory, and tax obligations under Philippine law
We process your data only for purposes that are directly related to our business as an online retailer, and only to the extent necessary.
4. Legal Basis for Processing
Under the Data Privacy Act, we process your personal data based on one or more of the following:
-
Consent — when you voluntarily provide your information or agree to marketing communications
-
Contractual necessity — when processing is needed to fulfill an order or provide a service you requested
-
Legal obligation — when processing is required by Philippine law (e.g., tax records, BIR compliance)
-
Legitimate interest — when processing supports our legitimate business operations without overriding your rights and freedoms
5. How We Share Your Information
We do not sell, rent, or trade your personal data. We only share your information with the following parties, and only to the extent necessary:
-
Courier and logistics partners (such as Lalamove, J&T Express, LBC) — to deliver your orders. They receive your name, address, and contact number
-
Payment processors (PayPal, GCash, PayMaya, banks) — to process and verify your payments
-
Service providers — such as our website host (Wix) and communication platforms (Meta/Facebook), who process data on our behalf under confidentiality obligations
-
Government authorities — when required by law, court order, or regulatory request
All third parties we work with are expected to protect your data in accordance with the Data Privacy Act.
6. Data Retention
We retain your personal data only for as long as necessary to:
-
Fulfill the purposes described in this Privacy Policy
-
Comply with legal, accounting, and tax requirements (Philippine law generally requires business records to be kept for a minimum period, such as 10 years for certain BIR records)
-
Resolve disputes and enforce our agreements
Once your data is no longer needed, we will securely dispose of or anonymize it.
7. Marketing Communications
We will only send you promotional messages, offers, or newsletters if you have given consent.
-
Clicking the "unsubscribe" link in our emails
-
Replying "STOP" or "UNSUBSCRIBE" to our messages
-
Emailing us at jsdonline2022@gmail.com
Withdrawing marketing consent will not affect the processing of your data for order fulfillment or other non-marketing purposes.
8. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to:
-
Remember your preferences and settings
-
Analyze Website traffic and usage patterns
-
Improve Website functionality and user experience
-
Support marketing and remarketing efforts (e.g., Facebook Pixel, Google Analytics)
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Website.
9. Data Security
We implement reasonable organizational, physical, and technical measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:
-
Secure transmission of data through our Website
-
Restricted access to personal data on a need-to-know basis
-
Reliance on reputable third-party processors with their own security standards
However, no method of transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that may seriously affect your rights, we will notify you and the National Privacy Commission as required by law.
10. Your Rights as a Data Subject
Under the Data Privacy Act of 2012, you have the following rights regarding your personal data:
-
Right to be informed — to know how your data is collected and used
-
Right to access — to request a copy of the personal data we hold about you
-
Right to rectification — to correct inaccurate or incomplete data
-
Right to erasure or blocking — to request deletion or blocking of your data under certain conditions
-
Right to object — to object to the processing of your data, including for marketing
-
Right to data portability — to obtain and reuse your data across services
-
Right to file a complaint — to lodge a complaint with the National Privacy Commission
-
Right to damages — to be indemnified for damages due to inaccurate, unlawfully obtained, or unauthorized use of your data
To exercise any of these rights, contact us using the details in Section 11. We will respond within a reasonable period as required by law.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
-
Email: jsdonline2022@gmail.com
-
Phone: 0917-519-1880
-
Messenger: m.me/jsdonline.ph
-
Mailing Address: 2nd Floor JSD Autosport Building, 341 Magsaysay Avenue, Baguio City, Philippines
If you believe your data privacy rights have been violated, you also have the right to file a complaint with the National Privacy Commission (NPC) at https://www.privacy.gov.ph.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Your continued use of our Website after changes are posted constitutes acceptance of the updated Privacy Policy.
By using this Website or providing your personal information, you acknowledge that you have read and understood this Privacy Policy.
Privacy Policy
Last Updated: May 25, 2026
Effective Date: May 25, 2026
JSD Online, operated by Diltex Corporation (Diltex Mart, Diltex) ("we," "us," or "our"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website https://www.jsdonline.ph (the "Website"), message us on Facebook, or transact with us.
We process personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
By using our Website or providing your personal information, you consent to the practices described in this Privacy Policy.
1. Who We Are
SD Online is the online retail brand of Diltex Corporation (Diltex Mart/Diltex), a Philippine-registered business specializing in auto parts, car accessories, and EV charging solutions.
-
Registered Business Name: Diltex Corporation
-
Trade Name: JSD Online
-
Main Store (Baguio City): 2nd Floor JSD Autosport Building, 341 Magsaysay Avenue, Baguio City
-
Contact Office (Quezon City): 447 Del Monte Avenue, Quezon City
-
Email: jsdonline2022@gmail.com
-
Phone: 0917-519-1880
For any privacy-related concerns, you may contact us using the details in Section 11.
2. Information We Collect
We collect the following types of personal data, depending on how you interact with us:
Information you provide directly:
-
Contact details — name, email address, mobile number
-
Delivery information — shipping address, city, postal code
-
Order details — products ordered, order history, preferences
-
Payment-related information — proof of payment (screenshots, deposit slips, confirmation emails). Note: we do not store full card numbers or bank credentials; these are handled by third-party payment processors
-
Communication content — messages you send us via Facebook Messenger, email, or phone, including inquiries about products, compatibility, and vehicle details
Information collected automatically:
When you visit our Website, we may automatically collect:
-
Device and browser information — IP address, browser type, device type, operating system
-
Usage data — pages visited, time spent, links clicked, referring website
-
Cookies and similar technologies — small data files stored on your device (see Section 8)
Information from third parties:
-
Facebook / Meta — when you message us through our Facebook Page, we receive your public profile name and the content of your messages
-
Payment processors — confirmation of payment status from PayPal, GCash, PayMaya, or your bank
3. How We Use Your Information
We use your personal data for the following legitimate purposes:
-
To process, confirm, and fulfill your orders
-
To arrange delivery or pickup of products
-
To verify payments and prevent fraudulent transactions
-
To respond to your inquiries, messages, and customer service requests
-
To provide warranty support and process returns or refunds
-
To send order updates, shipping notifications, and transaction confirmations
-
To improve our Website, products, and customer experience
-
To send promotional offers and updates (only with your consent — see Section 7)
-
To comply with legal, regulatory, and tax obligations under Philippine law
We process your data only for purposes that are directly related to our business as an online retailer, and only to the extent necessary.
4. Legal Basis for Processing
Under the Data Privacy Act, we process your personal data based on one or more of the following:
-
Consent — when you voluntarily provide your information or agree to marketing communications
-
Contractual necessity — when processing is needed to fulfill an order or provide a service you requested
-
Legal obligation — when processing is required by Philippine law (e.g., tax records, BIR compliance)
-
Legitimate interest — when processing supports our legitimate business operations without overriding your rights and freedoms
5. How We Share Your Information
We do not sell, rent, or trade your personal data. We only share your information with the following parties, and only to the extent necessary:
-
Courier and logistics partners (such as Lalamove, J&T Express, LBC) — to deliver your orders. They receive your name, address, and contact number
-
Payment processors (PayPal, GCash, PayMaya, banks) — to process and verify your payments
-
Service providers — such as our website host (Wix) and communication platforms (Meta/Facebook), who process data on our behalf under confidentiality obligations
-
Government authorities — when required by law, court order, or regulatory request
All third parties we work with are expected to protect your data in accordance with the Data Privacy Act.
6. Data Retention
We retain your personal data only for as long as necessary to:
-
Fulfill the purposes described in this Privacy Policy
-
Comply with legal, accounting, and tax requirements (Philippine law generally requires business records to be kept for a minimum period, such as 10 years for certain BIR records)
-
Resolve disputes and enforce our agreements
Once your data is no longer needed, we will securely dispose of or anonymize it.
7. Marketing Communications
We will only send you promotional messages, offers, or newsletters if you have given consent.
-
Clicking the "unsubscribe" link in our emails
-
Replying "STOP" or "UNSUBSCRIBE" to our messages
-
Emailing us at jsdonline2022@gmail.com
Withdrawing marketing consent will not affect the processing of your data for order fulfillment or other non-marketing purposes.
8. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to:
-
Remember your preferences and settings
-
Analyze Website traffic and usage patterns
-
Improve Website functionality and user experience
-
Support marketing and remarketing efforts (e.g., Facebook Pixel, Google Analytics)
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Website.
9. Data Security
We implement reasonable organizational, physical, and technical measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:
-
Secure transmission of data through our Website
-
Restricted access to personal data on a need-to-know basis
-
Reliance on reputable third-party processors with their own security standards
However, no method of transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that may seriously affect your rights, we will notify you and the National Privacy Commission as required by law.
10. Your Rights as a Data Subject
Under the Data Privacy Act of 2012, you have the following rights regarding your personal data:
-
Right to be informed — to know how your data is collected and used
-
Right to access — to request a copy of the personal data we hold about you
-
Right to rectification — to correct inaccurate or incomplete data
-
Right to erasure or blocking — to request deletion or blocking of your data under certain conditions
-
Right to object — to object to the processing of your data, including for marketing
-
Right to data portability — to obtain and reuse your data across services
-
Right to file a complaint — to lodge a complaint with the National Privacy Commission
-
Right to damages — to be indemnified for damages due to inaccurate, unlawfully obtained, or unauthorized use of your data
To exercise any of these rights, contact us using the details in Section 11. We will respond within a reasonable period as required by law.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
-
Email: jsdonline2022@gmail.com
-
Phone: 0917-519-1880
-
Messenger: m.me/jsdonline.ph
-
Mailing Address: 2nd Floor JSD Autosport Building, 341 Magsaysay Avenue, Baguio City, Philippines